Happiness Guarantee


At Nature's Dome, we believe in protecting your home and family naturally. Our promise is to support you every step of the way in your journey to a pest-free environment.


Support

If you're not seeing the results you expected with a Nature's Dome product or have an issue with your order, our Customer Care team is here to assist you. Reach out via email at help@naturesdome.com or call us at  1-201-378-3288 (Monday through Friday, 9:00 a.m. to 5:00 p.m. ET).


Returns

Your satisfaction is our priority. Our Happiness Guarantee is simple for orders placed on NaturesDome.com:
  • Unused products from orders valued below $225 can be returned within 30 calendar days from the delivery date.
  • Upon receiving your return, we'll issue a full refund, minus original shipping costs. Return shipping charges are not covered.
To initiate a return, email us at help@naturesdome.com with a brief description of your reason for returning. We'll respond within 24 hours, Monday through Friday.

In some cases, we may offer refunds without requiring a return.